Shipping policy
Shipping Policy
At The Berry Good Elixir Company, we’re committed to getting your order to you efficiently, safely, and in full compliance with all applicable laws. Please review our shipping policy for important details on how and when your order will ship.
## Order Processing Times
- **Non-Perishable & Non-Special Orders:** Most non-perishable and standard orders are processed and shipped within 2–3 business days or less from the date your order is placed.
- **Perishable Items:** To protect product quality, perishable items are shipped Monday through Wednesday only. Orders with perishables placed after noon on Tuesday could ship the following Monday to avoid weekend transit delays.
- **Special Orders & Custom Formulations:** These may require additional processing time; we’ll communicate extended delays at the time of your order.
## Shipping Methods & Carriers
- We ship exclusively within the United States using USPS
- Shipping method and carrier are chosen based on the best fit for your location and the nature of your order.
## Legal Disclosures & Compliance
- All products are shipped in compliance with federal, state, and local regulations.
- We are not liable for perishable items shipped to P.O. boxes due to delivery limitations.
- Customers are responsible for providing accurate shipping information. The Berry Good Elixir Company is not liable for delays or losses resulting from incorrect addresses.
- We are not responsible for shipping delays caused by carriers, weather, or circumstances beyond our control.
## Shipping Confirmation & Tracking
- Once your order ships, you’ll receive a confirmation email with tracking details.
## Shipping Restrictions
- We do not offer international shipping.
- Certain products may be subject to additional shipping restrictions based on state or federal regulations.
## Questions & Support
If you have any questions about your order or our shipping policy, please reach out at (207) 217-8274 or via our contact page.
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This policy is subject to change without notice. Be sure to check this page for the latest updates.