Advance your professional communication and customer service expertise with this comprehensive 10-course bundle. Learn effective phone etiquette, sales strategies, and customer management techniques to excel in any business environment. This bundle is self-paced and includes lifetime access. Upon completion, you will receive a certificate for each course.
Courses Included:
- Telephone Etiquette
- Business Etiquette
- Negotiation Skills
- Communication Strategies
- CRM: An Introduction to Customer Relationship Management
- Sales Fundamentals
- Handling a Difficult Customer
- Overcoming Sales Objections
- Customer Service
- Prospecting and Lead Generation
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