Become an expert in customer relations and conflict resolution, mastering techniques in sales, CRM, critical thinking, and handling challenging interactions to drive customer loyalty and business success.
Courses Included:
- Handling a Difficult Customer
- Negotiation Skills
- Overcoming Sales Objections
- Stress Management
- Anger Management
- Critical Thinking
- Sales Fundamentals
- Top 10 Sales Secrets
- CRM: An Introduction to Customer Relationship Management
- Dealing With Difficult People
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