Develop advanced customer service and relationship management skills to build trust, handle challenges, and enhance satisfaction across all interactions. This bundle is self-paced and includes lifetime access. Upon completion, you will receive a certificate for each course.
Courses Included:
- Customer Service
- Handling a Difficult Customer
- Customer Support
- CRM: An Introduction to Customer Relationship Management
- Communication Strategies
- Interpersonal Skills
- Managing Customer Service
- Telephone Etiquette
- Call Center Training: Sales and Customer Service Training for Call Center Agents
- Critical Thinking
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